CZU Travel Insurance
How to arrange your insurance
Open the login credentials
Open the login credentials before visiting the ERGO website. Keep them open, as you will need them to log in to the insurance system.
1. Open the login credentialsGo to the ERGO system
Then open the ERGO online system, log in and arrange your travel insurance.
2. Arrange your ERGO insuranceSelect the correct option
Select Europe or World according to your destination and arrange the insurance for the entire period of your mobility.
For a practical or work-related traineeship, the insurance must also include professional liability insurance.
Pay and download the certificate
Pay the insurance premium before your departure. Payment by card is recommended.
Download your digital insurance card and insurance certificate. The certificate must then be uploaded to UIS.
Which insurance option should you choose?
| Mobility type | Recommended option | Professional liability insurance |
|---|---|---|
| Study mobility or BIP | Europe or World, depending on the destination country. | Usually not required if the student will not perform practical, professional or work-related activities. |
| Practical or work-related traineeship | Europe or World, depending on the destination country, including professional liability insurance. | Mandatory. |
| PhD mobility | Europe or World, depending on the destination and the nature of the mobility. | Select this coverage particularly when working in a laboratory, research facility, company or another professional environment. |
Policy Conditions
Read the Policy Conditions before arranging your insurance
The Policy Conditions specify the exact scope of the insurance, exclusions, the obligations of the insured person and the procedure to follow in the event of a claim.
Open the current Policy ConditionsWhat must the insurance cover?
Every outgoing student must have insurance valid for the entire mobility period. The insurance must correspond to the nature of the stay abroad and should include coverage of the following areas:
- medical expenses and serious illness,
- accidents and their consequences,
- transportation or repatriation to the Czech Republic,
- liability for bodily injury and property damage,
- damage to or loss of personal belongings and travel documents,
- professional liability insurance in the case of a traineeship.
However, CZU must verify that the insurance meets all required coverage conditions. Students arranging insurance with a provider other than ERGO must therefore expect a significantly longer approval process. CZU reserves up to 45 days for this verification.
Main benefits of ERGO insurance
- insurance designed for students, trainees and PhD students,
- medical expenses coverage, including treatment of COVID-19,
- assistance services available 24 hours a day, 7 days a week,
- doctor on the phone through the MediCall service,
- coverage of personal belongings, accidents and personal liability,
- professional liability insurance for study and traineeship activities,
- faster verification and approval of your mobility by CZU,
- fully online arrangement and payment.
Selected insurance limits
| Insurance coverage | Europe | World |
|---|---|---|
| Medical expenses including COVID-19 | CZK 20,000,000 | CZK 30,000,000 |
| Emergency dental treatment | CZK 40,000 | CZK 40,000 |
| Physiotherapy | CZK 120,000 | CZK 120,000 |
| Transportation, relocation and repatriation | CZK 3,000,000 | CZK 6,000,000 |
| Repatriation of remains | CZK 1,000,000 | CZK 1,000,000 |
| Permanent disablement following an accident | CZK 400,000 | CZK 400,000 |
| Damage to personal belongings | CZK 30,000 | CZK 30,000 |
| Personal liability – bodily injury | CZK 6,000,000 | CZK 12,000,000 |
| Personal liability – property damage | CZK 3,000,000 | CZK 6,000,000 |
| Professional liability – bodily injury or property damage | CZK 1,000,000 | CZK 1,000,000 |
This overview does not replace the insurance contract or the Policy Conditions. The documents applicable to the specific insurance policy always take precedence.
Contacts
24/7 Assistance Service
Contact the Assistance Service in the event of a medical emergency, hospitalisation or another serious situation abroad.
Questions about the insurance
For questions concerning the insurance offer, online arrangement or payment, contact ERGO Travel Insurance.
What to do in case of trouble abroad
- In a life-threatening situation, always contact the local emergency services first.
- In other serious situations, contact the 24/7 Assistance Service as soon as possible.
- Before expensive treatment or hospitalisation, follow the instructions provided by the Assistance Service.
- Keep all receipts, medical reports and other supporting documents.
- Minor treatment may be paid for directly. Keep the receipt and all medical documentation for reimbursement.
- Insurance claims can be reported online through the ERGO Travel Insurance website in the Make a claim section.