Emergency numbers in the Czech Republic
150 – Fire Brigade
155 – Emergency Medical Service
156 – Municipal Police
158 – Police
112 – European Emergency Number for all emergencies

Important helplines
Linka bezpečí / Helpline for children, young people, and students up to 26 years of age: 116 111
Linka první psychické pomoci / Psychological First Aid Helpline for adults: 116 123
Linka pro rodinu a školu / Family and School Helpline: 116 000

All international students coming to Czechia are required to have valid health insurance.

• For the first 90 days of stay: you must have travel health insurance covering necessary and urgent care.
• For stays exceeding 90 days: you must have comprehensive health insurance, either from the beginning or arranged within the first 90 days after arrival.
• Tip: Comprehensive insurance must meet Czech legal requirements, including a minimum coverage limit of €400,000 per claim.

• If you are insured in your home country, apply for the European Health Insurance Card (EHIC) before arriving.
• EHIC entitles you to state-provided, medically necessary healthcare during a temporary stay under the same conditions as local residents.
• EHIC is issued free of charge by your national health insurance provider.
• EHIC is not a substitute for travel insurance. It does not cover private healthcare, medical repatriation, or lost/stolen property.

Some students from outside the EU/EEA may be exempt from the comprehensive health insurance requirement, including citizens of selected countries with bilateral agreements or participants in specific programmes such as Erasmus Mundus, Fulbright, and other recognised scholarship or mobility schemes.

Please refer to the Czech Ministry of the Interior’s official website for up-to-date eligibility and exemption criteria.

All other non-EU international students staying longer than 90 days must:

• arrange comprehensive health insurance within 90 days of arrival,
• provide proof of insurance when applying for a long-term visa or residence permit,
• upload confirmation of insurance in the CZU University Information System if participating in an exchange programme.

You may choose any authorised insurance provider licensed in Czechia to offer this type of insurance.

In the Czech Republic, vaccination against nine basic diseases is mandatory.
These include diphtheria, whooping cough, tetanus, polio, hepatitis B, diseases caused by Haemophilus influenzae type B, rubella, measles, and mumps.

• General University Hospital in Prague (VFN) – U Nemocnice 499/2, Prague 2, Tel: +420 224 961 111. Comprehensive healthcare including pediatrics, surgery, oncology, psychiatry, and rehabilitation.
• Thomayer University Hospital – Vídeňská 800, Prague 4, Tel: +420 261 081 111. Pediatrics, traumatology, oncology, neurology, surgery, and pulmonology.
• Královské Vinohrady University Hospital – Šrobárova 1150, Prague 10, Tel: +420 267 161 111. Comprehensive basic and specialised healthcare services.
• Motol University Hospital – V Úvalu 84, Prague 5, Tel: +420 224 431 111. Pediatrics, surgery, and specialised inpatient care.
• Central Military Hospital Prague – U vojenské nemocnice 1200, Prague 6, Tel: +420 973 203 571. Emergency care, specialised medicine, and military healthcare services.
• Na Homolce Hospital – Roentgenova 37, Prague 5, Tel: +420 257 271 111. Surgery, orthopedics, and rehabilitation.
• Hospital of the Sisters of Mercy of St. Charles Borromeo – Vlašská 336, Prague 1, Tel: +420 257 197 111. Internal medicine, outpatient care, and gastroenterology.
• Na Františku Hospital – Prague 1, Tel: +420 222 801 111. Inpatient and outpatient healthcare services.
• Hospital of the Holy Cross – Žižkov, Prague 3, Tel: +420 221 012 211. Inpatient and outpatient healthcare services.

https://cps.czu.cz/en

The University Counselling Centre of CZU provides free professional counselling in academic, psychological, special education, career development, and spiritual support. Services are offered in both Czech and English to prospective students, current students, alumni, and employees of CZU.

The Centre includes the Office for Students with Special Needs, Mental Health Counselling, and the Career Centre.

https://security.czu.cz/en

CZU Security provides information on safety measures, campus rules, emergency procedures, crisis situations, fire protection, first aid, security guards, cybersecurity, reporting incidents such as phishing or misuse of university IT systems, and data protection in accordance with GDPR.

Final notes:

• Confirm that your insurance complies with Czech law, especially the minimum coverage amount of €400,000 per claim.
• Retain all proof of insurance for visa, residence, and university requirements.
• Use the Ministry of the Interior website or your local embassy/consulate for the most current legal obligations.